| |
Return On Investment - "Is all this really worth it?"
In order to estimate an ROI for your e-nablement, your financial
figures will have to be based on certain criteria: Your customers
needs, the number of customers who would benefit from online service
and support, and whether you intend to pursue a real time information
delivery. You will also need to estimate a reasonable amount for
sales and marketing expenditures that you are presently incurring
by traditional methods. ROI calculations must also include your
present cost of HR-related activities (cost of recruitment, training, documentation,
record keeping, etc.) , and finally, cost of your various business
activities such as, order administration, customer support, inventory
management, production control, order tracking, sales force co-ordination,
lead development, project management, employees time and expense
tracking, dealer handling, employee and customer communications,
and so on.
Once these amounts are calculated, you can then customize a solution
that will yield the return that can justify the investment on an
e-infrastructure specifically suited to your business situation.
When planning your e-strategy, it's important to consider that busioness
costs over the past 5 years have risen an average of approximately
5% each year. This inflation rate must be a part of your strategy
used to determine your eventual savings requirements.
To learn about the different ways you can save through an e-initiative
please look at the table below to determine which solution will
give you the maximum return in the shortest amount of time.
And remember Teledec solutions are designed to spread your expenses
over a long period of your choice. Plus all hardware and software
obsolescence, site marketing, management and maintenance are all
included into one convenient payment plan called leasemedia.
|