Teledec’s Knowledge Management training and initiatives focus on building new skills and knowledge, improving staff performance, and delivering measurable organizational benefits.
Talent development is a multifaceted process, and training is one of the primary methods to build new skills and knowledge for employees, but training doesn’t do it all.
The truth is that only 10 percent of what is learned is retained, and another 20 percent occurs through coaching and mentoring with peers and experts. However, a whopping 70 percent of learning takes place on the job through a variety of approaches that enable employees to access information during the moment of need.
The future belongs to a different kind of person with a different kind of mind: artists, inventors, storytellers-creative and holistic ‘right-brain’ thinkers.
Knowledge Capture and Management is Crucial
This is where knowledge management becomes critical. With so much dynamic information available and so little time to learn, organizations must be much more proactive in how they deliver the right content, at the right level of detail, to the right people, at precisely the right time.
Teledec’s knowledge management approach uses a number of technologies and processes to assure that the right information is available when needed. Identifying the right content, organizing it logically, keeping it relevant and up-to-date (content curation), making it easily available, and evaluating its impact are all part of knowledge management. Our comprehensive knowledge management strategies will ensure that the challenges and urgency of keeping up with the knowledge explosion is met.
Teledec designs and delivers Knowledge Management Skills and Awareness Training that provide your organization a foundation for understanding how knowledge is captured, adapted, and used as well as how it flows within your enterprise. Training is tailored to your organizational, needs, culture and dynamics.
Our training modules present practical knowledge management concepts in clear and understandable language. We ensure that your employees can quickly grasp the concepts so they are prepared to implement the practices and techniques in relevant and meaningful ways.
Our knowledge management skills and awareness training is designed and adapted for various groups including the leadership, workforce, and for those who are specifically accountable for the planning and implementation of KM concepts, strategies, and practices at the staff and operational level. We have designed and developed these training programs for Fortune 500 clients and foreign Government organizations, as well as domestic and international private sector companies.
Typical Knowledge Management Training areas include:
- Introduction to Knowledge Management Concepts
- Knowledge Capture for Groups and Individuals
- Creating a Core Knowledge Base (Repository)
- Enabling Technology
- Communities of Practice
- Flow and Use of Knowledge Across Organization Boundaries
- Knowledge Leadership
- Knowledge Engineer/Knowledge Manager responsibilities
- Other business-specific KM topics identified by the Client